Effective Date: May 11, 2026
This Privacy Policy describes how MAYFLOWER HOTELS PVT LTD (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects information obtained through Presidency Hotel and related services.
By accessing or using our website, booking services, or hotel facilities, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from guests and website visitors:
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Full name
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Phone number
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Email address
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Billing and mailing address
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Identification documents required for hotel check-in
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Payment and transaction details
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Booking and reservation information
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Device information, IP address, browser type, and website usage data
2. How We Use Your Information
Your information may be used for:
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Processing hotel reservations and payments
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Managing guest check-ins and stay requirements
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Providing customer support
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Sending booking confirmations and service updates
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Improving our website and guest experience
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Marketing and promotional communications (only where permitted)
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Compliance with legal and regulatory obligations
3. Payment Security
We use secure third-party payment gateways and commercially reasonable safeguards to protect payment transactions and personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
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Payment processors
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Booking and reservation partners
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Government authorities when legally required
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Service providers assisting with hotel operations
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Technology and analytics providers
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality
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Analyze website traffic
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Remember user preferences
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Enhance browsing experience
Users may disable cookies through browser settings; however, some features of the website may not function properly.
6. Data Retention
We retain personal information only for as long as necessary for operational, legal, taxation, security, and compliance purposes.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of external websites.
8. Your Rights
Subject to applicable laws, users may request to:
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Access their personal data
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Correct inaccurate information
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Request deletion of data
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Withdraw consent for marketing communications
Requests may be submitted using the contact details below.
9. Children’s Privacy
Our services are not intended for children under 18 years of age without parental or guardian supervision.
10. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.
11. Contact Information
MAYFLOWER HOTELS PVT LTD
Kerala, India
Website: Presidency Hotel
For privacy-related concerns, users may contact us through the official contact information available on the website.
